From DoH Newsletter Issue #2020/22
It has come to the department’s attention that a client of an ACAT in WA has received a phone call from someone claiming to
be from My Aged Care. The caller asked for $25 and bank details to register the client for My Aged Care.
We have asked that this incident be reported to the Australian Competition and Consumer Commission.
Please advise your clients of this event and to be aware that this is not how My Aged Care operates – there is no
cost to register. You should also encourage your clients to report any suspicious activity to you so you can notify
the department.
Information on scams and the process to report them is available at ‘Scamwatch’.
